Information For Tenants
Property reports safe guard you against unfair deductions costed at the end of your tenancy. As the tenant, it is in your best interest to read the reports thoroughly and to make any amendments or comments where you deem necessary.
Throughout the duration of your tenancy you will see the following reports:
INVENTORY REPORT:
A detailed schedule of the condition of the property prior to the start of the tenancy. This Inventory Report is a detailed narrative record from a visual inspection of your new rental property. It is compiled to provide an accurate descriptive record of the property’s contents and the condition and cleanliness of such contents on the date of the Inventory. You will receive the report within 24-48 hours of your move in date and have an opportunity to add your comments to the report within 7 days of receiving it.
CHECK IN:
A Take Note Clerk will meet and greet you on your tenancy start day. You will be guided through the inventory report. Meter readings will be taken and keys handed to you for your new home.
MID TERM INSPECTION:
This inspection focuses on your usage of the property and usually takes place at month 3 or 6. This is a perfect opportunity to report any maintenance issues or concerns if you have not done so already.
CHECK OUT:
You will be set a Check Out time on the last day of your tenancy. A comparative report will be compiled guided by the original inventory. The report will document the condition of the property. Please see further guidance on your responsibilities below.
Check out information for tenants
Please use the following notes as a general guide when preparing to move out of a property at the end of your Tenancy.
Please remember Take Note Inventories is an independent company. We are not employed by either the Landlord, Agent or Tenant. We bear no bias to any particular party involved in your Tenancy. Our Inventory Report is compiled as an impartial record of the contents, fixtures and fittings of the property and their condition.
The Check-Out Report will be a fair comparison of the property on the date of Check-Out to that on the date of the original Inventory Report compilation. You should bear in mind that if the Inventory Clerk is required to add excessive detail at the time of Check-In, then we reserve the right apply similar detail at the time of Check-Out.
On the Check-Out day, the Inventory Clerk will compare the property against the Inventory Report used at the start of your Tenancy. The Check-Out report will detail any differences with the condition and cleanliness of the property and its fixtures and fittings. An allowance will be made for Fair Wear and Tear and any deterioration or damage to the property and its fixtures and fittings will be noted along with recommendations of liability where appropriate.
Please note you will not be allowed to re-enter the property after the Check-Out has taken place.
If you have not vacated the property fully at the time of the Check-Out appointment, it may not be possible to complete the Check-Out inspection. Therefore, a return appointment will be necessary – for which an additional charge will be made.
PREPARING THE PROPERTY FOR CHECK-OUT
1. All of your personal belongings must be removed from the property prior to the Check-Out appointment. Items left within the property may be subject to a removal charge. You should be ready to hand over the keys and vacate the property.
2. All items, including furniture and kitchen items, must be returned to their original Inventory location. Inventory Clerks are not able to spend time searching for items not in their correct location. You may be held financially responsible for an Inventory re-check or cost of replacement items as a consequence.
3. Similarly, all items must be unpacked and not left in boxes. Inventory Clerks are not able to spend time unpacking items. You may be held financially responsible for an Inventory re-check or cost of replacement items as a consequence.
4. The property must be thoroughly cleaned throughout before the Check-Out. You will not be allowed to return to the property to finish off the cleaning after the Check-Out has taken place. If the property is not fully cleaned, you may be liable for the cost of professional cleaning. Please bear in mind professional cleaning is of a significantly higher standard than general domestic cleaning. You will need to pay particular attention to woodwork, flooring, windows, household furniture (if applicable), kitchen units and appliances, sanitary ware – especially lime-scale staining.
5. If pets have been kept at the property, please refer to your Tenancy Agreement to check the specific requirements for professional floor cleaning and de-infestation.
6. If you have broken or damaged any items, try to replace them with matching or items of a similar quality.
7. If the property has a garage, greenhouse or shed, these areas must be emptied of your possessions.
8. All rubbish must be removed from inside and outside of the property, including the dustbins. If rubbish is left, then a removal fee may be charged.
9. It is accepted that during any Tenancy there will be a degree of Wear and Tear to the decoration, fixtures and fittings within a property. If this is deemed to be excessive, you may be charged to make good at the end of your Tenancy. Excessive wear may include heavy scuffs, scratches, chips and indentations, pen or crayon marks, tears to wall coverings, screws or nails drilled into walls. If you have attempted to repair any damage or have touched up paintwork you may be charged to make good if the repair or colour match is poor.
10. Carpets and flooring must be thoroughly cleaned. If you have stained the flooring you may be charged for further cleaning or for compensation/replacement if the stains cannot be removed or if you have damaged the flooring for example, with an iron burn or cigarette burn.
11. Furniture must be thoroughly cleaned. Soft furnishings, sofas, beds, mattresses and similar items will be checked against the Inventory Report for stains or damage. Once again, you may be charged for further cleaning or for compensation/replacement if the stains cannot be removed or if you have damaged the item of furniture for example, with a heavy stain or cigarette type burn or if scratches or ring marks have been left on polished furniture.
12. Curtains and linen must be laundered or dry cleaned before Check-Out, or once again, charges may apply.
13. Kitchen appliances, equipment and utensils will be checked against the Inventory Report for cleaning issues or damage. If the items need further cleaning or have been damaged beyond the allowance made for Fair Wear and Tear, compensation costs may be charged.
14. Appliance manuals must be left in the property at the Check-Out or you may be charged a replacement cost.
15. Sanitary ware will be checked against the Inventory Report for cleaning issues or damage. If the items need further cleaning or have been damaged beyond the allowance made for Fair Wear and Tear, compensation charges may be made.
16. If your Tenancy agreement states you must maintain the garden then the garden must be kept in a tidy condition – including mowing lawn areas, weeding borders, sweeping paths and patios. The condition of the garden will be compared to the Inventory Report and seasonal variations will be taken into account at Check-Out. If the garden is found to be untidy, professional gardening charges may apply.
